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I am not always getting notified of texts or phone calls. I am up to 13.5.1 on my iPhone 7 Plus. I have tried everything I have found online and on Apples community and nothing has worked. Any help would be appreciated. 9-8-2020
iPhone 7 Plus, iOS 13
No Apple Watch. Shut off phone & turned back on, went to setting and notifications then messages and alerts are all on. Then settings, sounds & haptics, changed text tone and made sure all banners ck’d as on. Turned off Bluetooth. Ck’d to make sure switch on side of phone wasn’t muted. Had my husband send texts after each step. No sound notification.
One that you didn't mention (but probably did do): did you check to make sure the volume was turned up? Also, did you check to make sure Do Not Disturb was turned off?
Assuming that you have no problems with volume other than notifications, my next suggestion would be to reset all settings. General>Reset>Reset All Settings. It's very annoying to have to chose your ringtone and background again and all of those other things. However, it does sometimes help.
Decided to just change the sound again and that worked. Didn’t want to redo everything. Thanks for all your help!
Are you wearing an Apple Watch?
What trouble shooting steps have you taken?
No notifications
