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Apps Update

I just got a new MacBook Air and I am trying to update some of the apps and when I do it says "pages cannot be updated because it was refunded or purchased with a different Apple ID." I own a iPad and iPhone and they all have the same ID. Why can't I update the apps?

MacBook Air

Posted on Sep 8, 2020 8:56 AM

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Posted on Sep 8, 2020 9:21 AM

If the applications that need updating are Apple applications that came with the computer, try going to the App Store Purchases tab or click on your profile and then go to Purchases to see if there is an option to accept the applications with your Apple ID. If that doesn't work, you can delete the applications and download them with your Apple ID. The applications are free. You may have to sign out of the App Store, restart the computer, and sign back in to download new copies.


Get updates for preinstalled apps on Mac

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Question marked as Best reply

Sep 8, 2020 9:21 AM in response to Chungus44

If the applications that need updating are Apple applications that came with the computer, try going to the App Store Purchases tab or click on your profile and then go to Purchases to see if there is an option to accept the applications with your Apple ID. If that doesn't work, you can delete the applications and download them with your Apple ID. The applications are free. You may have to sign out of the App Store, restart the computer, and sign back in to download new copies.


Get updates for preinstalled apps on Mac

Apps Update

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