Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need help and confirmation

So I got an email from Apple saying “Your Apple ID Be dіsable Because of Same Violated Policies” And asking me to verify my account and stuff, to keep my account іnfοrmatіοn in order for me to keep continue using. But i wasn't sure if it was a scam or legit because it asked for my name, birthday, address and all that and proceed to ask for my social security. I did not put any info in. When I saw the social security I wasn’t sure bc Apple usually doesn’t ask for it so I’m not sure. Please help me I’m confused and thanks


Posted on Sep 8, 2020 2:04 PM

Reply
Question marked as Best reply

Posted on Sep 8, 2020 2:05 PM

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

3 replies
Question marked as Best reply

Sep 8, 2020 2:05 PM in response to jeannette3759

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

I need help and confirmation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.