You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Madihuland Author

Level 1

4 points

Activation lock

The previous owner of my iPhone doesn’t know his Apple ID password so he can’t get in it to remove the device what should I do?

iPhone X

Posted on Sep 8, 2020 2:32 PM

Top-ranking reply

kb1951

Level 10

124,823 points

Posted on Sep 8, 2020 2:35 PM

He could try to recover his ID password here: https://support.apple.com/en-us/HT201487. If he can’t do this, return it for a refund or recycle it. You will never use it.

View in context

Activation lock

Similar questions