Notifications not sounding

i have 2 iPhones why is one not getting message notification it shows but alert doesn’t go off

Posted on Sep 8, 2020 5:20 PM

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Question marked as Top-ranking reply

Posted on Sep 9, 2020 12:09 PM

Hey there Roberts' I pad,


We understand that you're the alert for your messages on one of your iPhones. We'll be happy to help.


To begin, let's make sure your iPhone is fully up-to-date. Use the steps here: Update your iPhone, iPad, or iPod touch

If you're already up-to-date, let's complete a standard restart with the steps here: Restart your iPhone


Afterwards, take a few moments to confirm that your notification settings for Messages on that iPhone are correct. Use the steps here: Use notifications on your iPhone, iPad, and iPod touch

Also, make sure to go through the section at the bottom titled "If you don't see notifications for a specific app" as this may help find the issue too.


We hope this helps. Cheers!

1 reply
Question marked as Top-ranking reply

Sep 9, 2020 12:09 PM in response to Roberts' I pad

Hey there Roberts' I pad,


We understand that you're the alert for your messages on one of your iPhones. We'll be happy to help.


To begin, let's make sure your iPhone is fully up-to-date. Use the steps here: Update your iPhone, iPad, or iPod touch

If you're already up-to-date, let's complete a standard restart with the steps here: Restart your iPhone


Afterwards, take a few moments to confirm that your notification settings for Messages on that iPhone are correct. Use the steps here: Use notifications on your iPhone, iPad, and iPod touch

Also, make sure to go through the section at the bottom titled "If you don't see notifications for a specific app" as this may help find the issue too.


We hope this helps. Cheers!

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Notifications not sounding

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