I want to know if I will get a refund if not happy with an app jswipw

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Level 1

4 points

To whom it may concern

I want to upgrade on an app JSWIPE.

my discussion with them says I have to ask you the question not them. They have 3 upgrades.

1 month,3 months and 6 months. I have asked them if I was to eg take the 6 months and then not be

happy with it after 2 months will I get a refund for the next 4 months as they take the 6 months straight away upfront.

They say to me I need to ask apple on this not them.

Can you tell me ?? I am in Melbourne Australia.

Please let me know

I cannot seem to attach a picture of the emails I have had with them for you to see.

Please email to answer me on wallysimon@gmail.com whether I will get a refund

and I will attach a picture of my emails if you need it.

Regards

Warren Simon

0424 383 811

Posted on Sep 9, 2020 1:34 AM

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Answer 1

Best reply

Level 8

39,475 points

This is a user to user help forum, apple will generally not reply to you here. To contact apple see my link below.

You can request a refund by following the steps in this guide:

You are not guaranteed a refund tough.

This is an automated prosess, if you wish to explain your situation in depth to a person you can:

Also see this:

Good luck!

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