my ipad charger turning on and off after i used aukey charger to connect.

My iPad Pro 11(2018) charger turning on and off after I used the Aukey charger to connect the computer. what should I do? I can't use the original charger anymore?


iPad Pro, iPadOS 13

Posted on Sep 9, 2020 10:44 AM

Reply
1 reply

Sep 10, 2020 9:37 AM in response to Rheapoh

Hi Rheapoh,


We understand that your iPad Pro isn't charging as expected, and we're happy to help out. To get started, can you tell us more about what happens when the charger turns on and off? Are you seeing the charging indicator turn off and on in the upper corner of the iPad? If so, are you using both the original cable and AC adapter for the iPad Pro? The resource below may help us isolate the problem as well.


If your iPad won't charge


Please let us know what you find.


Take care!

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my ipad charger turning on and off after i used aukey charger to connect.

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