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Charging issue with Ipad pro 12.9 2019 model

Hi folks,


I recently purchased Ipad pro 12.9 (2019), 2 days back I started to see a strange behaviour in charging the ipad. When the Ipad is plugged to power adaptor and switched on, it wont charge, however when I plug the ipad to my PC using the apple usb type c port it will charge.


I have tried different usb cables using the power adapator connection, its not working.


The only way the ipad charges is connecting the apple type c usb cable to my Pc.


Did anyone face the same issue? if so how it was rectified ? Any advise pls.


Thanks for your support


Regards

Vishy

iPad Pro, iPadOS 13

Posted on Jun 26, 2020 12:39 PM

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Question marked as Best reply

Posted on Jun 26, 2020 6:17 PM

Hello,


Please refer to the following Apple Support document.


If your iPhone, iPad, or iPod touch won't charge - Apple Support

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Charging issue with Ipad pro 12.9 2019 model

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