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Level 1

5 points

I cannot unlock my iPhone passcode. I have received one from two trusted devices. Still disabled

How to unlock disabled iPhone. I have received two verification codes from trusted devices. They do not work.

iPhone 5s, iOS 12

Posted on Sep 9, 2020 1:35 PM

Top-ranking reply

Level 10

211,352 points

Posted on Sep 9, 2020 1:37 PM

If you have a disabled iPhone you must follow these instructions—>If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support or watch this companion video:

Authorization codes are not required to restore the phone.

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