I am trying to Zip folder or files in Files App on iPad Pro and it returns error message saying I do not have rights to store the file... Any idea how to solve it?
Thanks for advice.
iPad 2, iOS 9
Hello poradteprosim,
Thanks for reaching out to Apple Support Communities. It seems that you are unable to ZIP files in the Files app on your iPad. When you attempt to ZIP the file/folder you receive an error in regards to file permissions. Does this happen with every file that you try to ZIP? Or is it only happening with a specific folder?
Use the Files app on your iPhone, iPad or iPod touch.
We suggest you try the following troubleshooting steps, testing after each step:
If you are unable to ZIP any files/folders in the Files app, you may want to turn off iCloud Drive and then turn it back on. You can do so by tapping Settings> Your Name> iCloud> iCloud Drive.
Cheers!
Hello poradteprosim,
Thanks for reaching out to Apple Support Communities. It seems that you are unable to ZIP files in the Files app on your iPad. When you attempt to ZIP the file/folder you receive an error in regards to file permissions. Does this happen with every file that you try to ZIP? Or is it only happening with a specific folder?
Use the Files app on your iPhone, iPad or iPod touch.
We suggest you try the following troubleshooting steps, testing after each step:
If you are unable to ZIP any files/folders in the Files app, you may want to turn off iCloud Drive and then turn it back on. You can do so by tapping Settings> Your Name> iCloud> iCloud Drive.
Cheers!
Hello poradteprosim,
We are glad to hear that restarting the iPad resolved your issue.
Have a great day!
Hallo Sterling,
thanks for your answer, restarting the ipad helped to solve the issue. Though I restarted the device already before due to another issue with files app yesterday....
iOS and apps are up to date, moving the folder, and files didnt help unless restarted.
Using Files app, returns "you do not have sufficient rights/permissions"
