Files App

I just bought an iPad Pro and I am unable to install files. It says unable to install Files. Please try again later. It’s also doing the same thing in my iPhone.

iPad 2, iOS 9

Posted on Oct 20, 2020 2:27 AM

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Question marked as Top-ranking reply

Posted on Oct 20, 2020 3:06 AM

7 replies

Oct 20, 2020 3:28 AM in response to Albesam

You may want to try restarting the iPad, to do that, just click either the volume up or volume down button, and after doing that, hold on the top button till a slider appears on screen which says 'slide to turn off'.

To start it up again, hold on the top button till the device boots.


If the above steps don't help, try switching to a different network, possibly your phone's cellular hotspot and try downloading it.

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Files App

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