App picture not showing
Recently some of the app preview pictures are not showing. I tried reopen the AppStore and restart the phone but the problem still persist.
iPhone 11, iOS 13
Question marked as
User profile for user:
chris_g1
User level:
Community Specialist
Hi Rickka_Y,
Thanks for your post! We see that the App Store is not loading images fully. Does the issue persist when you use cellular data? If you haven't yet, perform any available iOS updates.
Update your iPhone, iPad, or iPod touch
If the issue persists, make sure you have a current backup, then reinstall the iOS.
How to back up your iPhone, iPad, and iPod touch
Although the article below does not exactly match your issue, we suggest following the steps to place your device into Recovery, and reinstall the iOS.
If you can't update or restore your iPhone, iPad, or iPod touch
Let us know what you find out!
Take care!