I have purchased with cash iTunes gift cards to purchase a total of $79.92 on MeetMe app. This was paid for on icloud ***1 and not on ***2. Regardless, both phones have a purchase history saying that it is billed to my VISA.
[Personal Information Edited by Moderator]
iPhone 6s Plus, iOS 13
Hi there alijoan96,
Thank you for using Apple Support Communities!
It sounds as though an in-app purchase used a payment method on file instead of your Apple ID balance. We’d be glad to assist in seeking a solution.
Below is a resource that can help:
Request a refund for apps or content that you bought from Apple
This resource provides steps that can help when requesting a refund for a purchase.
We’d also advise checking out the resource below which can help when verifying your Apple ID balance:
If you’re not able to make the in-app purchase after verifying your Apple ID balance, we’d advise getting in touch with Apple Support directly at:
Have a great day!
Hi there alijoan96,
Thank you for using Apple Support Communities!
It sounds as though an in-app purchase used a payment method on file instead of your Apple ID balance. We’d be glad to assist in seeking a solution.
Below is a resource that can help:
Request a refund for apps or content that you bought from Apple
This resource provides steps that can help when requesting a refund for a purchase.
We’d also advise checking out the resource below which can help when verifying your Apple ID balance:
If you’re not able to make the in-app purchase after verifying your Apple ID balance, we’d advise getting in touch with Apple Support directly at:
Have a great day!
I used a gift card for my last Apple purchases and it is saying my Visa
