Calling the emergency number (112) automatically enables Mobile Data

Question

Calling the emergency number (112) automatically enables Mobile Data

Hello!

Yesterday I was in a situation when I needed to call the national emergency number. I was in a mountain area were with really low GSM signal.

When I tried to manually enable Mobile Data all GSM signal was lost so I left it deactivated.

The problem is that when I called the emergency number, after I have talked with the operator for like 5 seconds, the iPhone would automatically enable Mobile Data and all GSM signal was lost (and the call). After the call was closed I had to manually redeactivate Mobile Data and try to find GSM signal again. I had to repeat this for 20 times to be understood be the emergency operator. This 'feature' is dangerous.

My device: iPhone 5s, iOS 12.4.8 (latest version for this iPhone)

I have posted this because this 'feature' might be software related.

iPhone 5s, iOS 12

Posted on Sep 9, 2020 11:28 PM

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Answer 1

SravanKrA

Level 10

432,846 points

Sep 10, 2020 2:06 AM in response to tudorachedaniel

I don't think this has anything do with iOS udate.

Is this the first time you ventured out such remote location? Or is the first time you tried calling emergency number.

Were you dialling emergency number or activated SOS feature is not clear by your post.

Here's how to make the call on iPhone 7 or earlier:

Rapidly press the side (or top) button five times. The Emergency SOS slider will appear. (In India, you only need to press the button three times, then your iPhone automatically calls emergency services.)
Drag the Emergency SOS slider to call emergency services.

After the call ends, your iPhone sends your Emergency contacts a text message with your current location, unless you choose to cancel. If Location Services is off, it will temporarily turn on. If your location changes, your contacts will get an update, and you'll get a notification about 10 minutes later.

If you use the Emergency SOS shortcut, you need to enter your passcode to re-enable Touch ID, even if you don't complete a call to emergency services.

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Calling the emergency number (112) automatically enables Mobile Data

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