Access to itune store

Try the steps in:

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

• If you’ve tried all of the above steps and you still can’t connect, contact Apple Support.

Good luck!

What error message do you get?

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!