security question

i have apple iphone 4s


since long time i dont use it


when today i want to use then it will ask about to connect itunes


cable is ok ... apple id and password is ok.... but still cant able to connect...


one thing more

i have lost my password


when i reset it ...they asked about registered email ...i reset my password by registered email but when i go to apple sign in page in web browser they asked about me security question which i dont know... what is the solution ???

Posted on Sep 10, 2020 8:15 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2020 8:18 AM

You have several problems.


To restore your phone see—>If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


For your security questions, see—>If you forgot the answers to your Apple ID security questions - Apple Support

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security question

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