Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone is disabled, and is not connecting to iTunes. How do fix it with restoring my phone?

My iPhone is disabled, and is not connecting to iTunes. How do fix it with restoring my phone?

iPhone XS, iOS 13

Posted on Sep 10, 2020 9:06 AM

Reply
Question marked as Best reply

Posted on Sep 10, 2020 9:10 AM

You need to restore it through your computer then reload your backup. If it is not recognized by the computer, start here: https://support.apple.com/en-us/HT204095

2 replies

My iPhone is disabled, and is not connecting to iTunes. How do fix it with restoring my phone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.