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I received a call stating my icloud had been hacked please advise

This topic is related to hackers into my icloud accessing my images and information. I received a phone call and would like to know what to do now. Please advise


Posted on Sep 10, 2020 10:05 AM

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Question marked as Top-ranking reply

Posted on Sep 10, 2020 10:23 AM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

2 replies
Question marked as Top-ranking reply

Sep 10, 2020 10:23 AM in response to Veridom546ZhD

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

I received a call stating my icloud had been hacked please advise

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