My icloud.com/me.com email addresses don't work properly anymore / Apple support advises to stop using both addresses

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Level 1

12 points

My icloud.com/me.com email addresses don't work properly anymore / Apple support advises to stop using both addresses

Hi,

since some time people sending me email to my icloud.com/me.com addresses get the following error message:

Message from icloud.com.\\\\nUnable to deliver message to the following address(es).\\\\n\\\\n<*********@me.com>:\\\\nThis user doesn't have an icloud account (*******@me.com) [0]\\\\n

Nevertheless I get all the messages from any sender.

4 guys at Apple support were on this to find a solution. Their final advice was stop using both addresses!!! I'm not kidding! What kind of help is that?!?!??!!

Does anyone of you have lived the same experience?

With kind regards,

Steven

Posted on Sep 10, 2020 2:08 PM

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Answer 1

Androish

Level 8

39,549 points

Sep 10, 2020 2:29 PM in response to stevendeluxe

That sounds weird.

Did you get to speak to a senior advisor?

At the very least I would think they would say they are working on it. not just say its over.

I would try to:

Contact Apple for support and service - Apple Support

Again if I were you.

Good luck!

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Answer 2

stevendeluxe Author

Level 1

12 points

Sep 10, 2020 2:46 PM in response to Androish

Of course it sounds weird, especially because it was the senior advisor who gave me the advice to stop using both addresses.

I have to state more precisely that I had to contact Apple support in Luxembourg. These people were so arrogant because they thought it was an easy problem to solve and I was too dumb too configure my devices.

In the end they all caved!

Do these people have any background in computing at all or where those hired from some fast food restaurant???

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My icloud.com/me.com email addresses don't work properly anymore / Apple support advises to stop using both addresses

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