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how do i retrieve Word documents that I had created using on the os mojave

I just updated my OS mojave to OS catalina. In so doing, I can't access my Word documents. I'm being forced to download an updated MS Word that uses 63-bit encryption @ $69/year (which I can't even access at this point). What I need to do most urgently is access my old Word documents. How can I do this? Every MS product - Word, PowerPoint, and Excel - is greyed out.

iMac 21.5″, macOS 10.15

Posted on Sep 10, 2020 3:07 PM

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Question marked as Top-ranking reply

Posted on Sep 10, 2020 3:10 PM

If you have an early version of Office for Mac 2016, you can update it at no charge. However note that connecting to Microsoft 365 services using Office 2016 for Mac is not supported by Microsoft after October 13, 2020. See: https://docs.microsoft.com/en-us/office365/troubleshoot/administration/office-2016-for-mac-64-bit-upgrade


If you have Office for Mac 2011 or earlier, you can either subscribe to Microsoft 365 or you can make a one-time purchase. See: https://products.office.com/en-us/buy/compare-microsoft-office-products-for-mac?ms.officeurl=mac-compare-redir


Or use the free Microsoft Office on the web: https://products.office.com/en-us/free-office-online-for-the-web


Or Google Docs: https://www.google.com/docs/about/


Other options include using the free and very good Libre Office https://www.libreoffice.org/


or Apple's Pages and Numbers

2 replies
Question marked as Top-ranking reply

Sep 10, 2020 3:10 PM in response to lsrivera

If you have an early version of Office for Mac 2016, you can update it at no charge. However note that connecting to Microsoft 365 services using Office 2016 for Mac is not supported by Microsoft after October 13, 2020. See: https://docs.microsoft.com/en-us/office365/troubleshoot/administration/office-2016-for-mac-64-bit-upgrade


If you have Office for Mac 2011 or earlier, you can either subscribe to Microsoft 365 or you can make a one-time purchase. See: https://products.office.com/en-us/buy/compare-microsoft-office-products-for-mac?ms.officeurl=mac-compare-redir


Or use the free Microsoft Office on the web: https://products.office.com/en-us/free-office-online-for-the-web


Or Google Docs: https://www.google.com/docs/about/


Other options include using the free and very good Libre Office https://www.libreoffice.org/


or Apple's Pages and Numbers

how do i retrieve Word documents that I had created using on the os mojave

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