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Level 1

4 points

Wrong Charges by itunes

Dear Community,

itunes has charged me mistakenly 10,99 Euro instead of 1,29 Euro for song that I purchased on itunes.

What can I do to claim this and get my money refunded?

Thank you!

iPhone 7 Plus, iOS 13

Posted on Sep 11, 2020 12:19 AM

Top-ranking reply

Level 8

39,487 points

Posted on Sep 11, 2020 4:36 AM

Follow the steps in this article:

If you still can't find out what made the charges,

Contact apple by the link in that article.

or:

Good luck!

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