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new MacBook and unable to transfer account

I have a new MacBook and want to transfer my account. I had to set up an account on the new one but want to replace it (not add a separate user) when I transferred over through Migration Assistant, as indicated in the instructions below. I have talked for hours to apple support but nothing has helped, even erasing the disc and starting over.

I tried the time machine backup but that created a seperate user and I could not delete it.


Can anyone provide some insight on how to get this done? I have been struggling on and off since February to get this done.


 "If you transfer an account that has the same name as an account on your new Mac, you're asked to rename the old account or replace the one on your new Mac. If you rename, the old account appears as a separate user on your new Mac, with a separate home folder and login. If you replace, the old account overwrites the account on your new Mac, including everything in its home folder."

Posted on Sep 11, 2020 9:03 AM

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Question marked as Top-ranking reply

Posted on Sep 11, 2020 9:16 AM

Dayner56 wrote:

I have a new MacBook and want to transfer my account. I had to set up an account on the new one but want to replace it (not add a separate user) when I transferred over through Migration Assistant, as indicated in the instructions below. I have talked for hours to apple support but nothing has helped, even erasing the disc and starting over.
I tried the time machine backup but that created a seperate user and I could not delete it.

Can anyone provide some insight on how to get this done? I have been struggling on and off since February to get this done.

 "If you transfer an account that has the same name as an account on your new Mac, you're asked to rename the old account or replace the one on your new Mac. If you rename, the old account appears as a separate user on your new Mac, with a separate home folder and login. If you replace, the old account overwrites the account on your new Mac, including everything in its home folder."



The most trouble free way to move to a new machine is using the Setup Assistant on the initial boot up of your new machine:

Set up your new Mac - Apple Support https://support.apple.com › en-us


When you start up your computer and select From another Mac on the "Do You Already Own a Mac?" screen, you will be asked to choose a migration.




If you are past that point, Migration Assistant: How to move your content to a new Mac - Apple Support https://support.apple.com › en-us


The migration assistant is going to need a Time Machine backup.

Migration assistant: http://support.apple.com/kb/HT4413


Similar questions

1 reply
Question marked as Top-ranking reply

Sep 11, 2020 9:16 AM in response to Dayner56

Dayner56 wrote:

I have a new MacBook and want to transfer my account. I had to set up an account on the new one but want to replace it (not add a separate user) when I transferred over through Migration Assistant, as indicated in the instructions below. I have talked for hours to apple support but nothing has helped, even erasing the disc and starting over.
I tried the time machine backup but that created a seperate user and I could not delete it.

Can anyone provide some insight on how to get this done? I have been struggling on and off since February to get this done.

 "If you transfer an account that has the same name as an account on your new Mac, you're asked to rename the old account or replace the one on your new Mac. If you rename, the old account appears as a separate user on your new Mac, with a separate home folder and login. If you replace, the old account overwrites the account on your new Mac, including everything in its home folder."



The most trouble free way to move to a new machine is using the Setup Assistant on the initial boot up of your new machine:

Set up your new Mac - Apple Support https://support.apple.com › en-us


When you start up your computer and select From another Mac on the "Do You Already Own a Mac?" screen, you will be asked to choose a migration.




If you are past that point, Migration Assistant: How to move your content to a new Mac - Apple Support https://support.apple.com › en-us


The migration assistant is going to need a Time Machine backup.

Migration assistant: http://support.apple.com/kb/HT4413


new MacBook and unable to transfer account

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