I have an iPhone 8 Plus running iOS 13.7. Ever since the last update, Apple News will not load content. If I go to the Following tab the items I've followed and some news stories are there, but nothing for the main page. I've tried signing out of iCloud and back in, checking for updates (none available, I'm up to date), restarting the phone, but nothing helps. Any ideas?
iPhone 8 Plus, iOS 13
Hello Sisqstitch.
Welcome to Apple Support Communities. We understand that since updating your iPhone that the News app isn’t loading content in the Today section. We are happy to help.
Does this occur using Wi-Fi, cellular data, or both? If this occurs using Wi-Fi, we recommend trying another Wi-Fi network. We also recommend the steps here: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support Are you able to use the Safari browser when connected to Wi-Fi and cellular data? If you’re unable to use with cellular data, please try the steps here: If you see No Service or Searching on your iPhone or iPad - Apple Support
If you’re currently using VPN, we recommend that you uninstall it temporarily, so that we can see if this will help.
We look forward to the results.
Take care.
Hello Sisqstitch.
Welcome to Apple Support Communities. We understand that since updating your iPhone that the News app isn’t loading content in the Today section. We are happy to help.
Does this occur using Wi-Fi, cellular data, or both? If this occurs using Wi-Fi, we recommend trying another Wi-Fi network. We also recommend the steps here: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support Are you able to use the Safari browser when connected to Wi-Fi and cellular data? If you’re unable to use with cellular data, please try the steps here: If you see No Service or Searching on your iPhone or iPad - Apple Support
If you’re currently using VPN, we recommend that you uninstall it temporarily, so that we can see if this will help.
We look forward to the results.
Take care.
Thank you very much for your help. At least today, turning off the VPN did the trick. I tried that previously and it didn’t work and the problem was occurring both with WiFi and cellular data. So everything seems OK at least for now. Thanks again!
Welcome back Sisqstitch.
We are happy to hear that things are working as expected now. You're welcome.
Take care.
Can't get Apple News to load
