I am unable to log into my new Macbook. I enabled Touch ID but it is asking for a password to log in. I have entered my apple id password and it says inaccurate. Help. How can I change it on the computer if I am unable to sign into it?
MacBook Air 13″, macOS 10.15
Did you try your user password on the page that showed your emoji?
There is no space for user name. My Personal emoji is on the front page with a password prompt. I have entered every password I can imagine and it shows and error and it will not allow me to bypass. I have no access to anything on the computer. It’s just the front page with no other option except password.
Have you tried signing in using your user name and password?
I even changed my Apple ID password to see if that would help and no go...
Log in problem....
