iphone 11 has been updating for over 12 hours. Is that usual?

Hey angela298,

We understand that your iPhone 11 has been updating for over 12 hours, which isn't normal. The article below may have steps that are helpful:

If your iPhone, iPad or iPod touch won’t update

You can also try updating another way as seen in the following article:

Update your iPhone, iPad, or iPod touch

We also want to provide this article if your iPhone doesn't complete updating and gets stuck during start up:

If your iPhone, iPad, or iPod touch won't turn on or is frozen

Let us know if that helps. In the meantime, take care!