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User profile for user: Sadara3
Sadara3 Author
User level: Level 1
8 points

Charges

I have at least 5 different charges on my account that I do not know why or what they are. I never ordered anything but iCloud to back up my phone. And I have

Disney+ I have many Apple charges for 12.99 19.99 9.99 , I think the 2.99 is for iCloud 9.99 46.65 and 13.99. I need to know what those charges are for and I need a refund on all of the ones I do not I did not order or use...


thank you,


Desiree Romero

iPhone SE, iOS 13

Posted on Sep 12, 2020 1:50 PM

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User profile for user: sberman
sberman
User level: Level 10
268,365 points

Posted on Sep 12, 2020 1:52 PM

If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support

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User profile for user: sberman
sberman
User level: Level 10
268,365 points

Sep 13, 2020 12:20 PM in response to Sadara3

Sadara3 wrote:

You didn’t answer my question? I don’t even see it here.

Seriously? Did you follow each and every step in the article linked above? For example:

  • Did you review your list of purchases?
  • Did you review your subscriptions?
  • Did you review the purchase history of each Apple ID that uses your payment method?
  • Did you check each and every Apple ID you may have ever used?
  • What did Apple Support tell you when you contacted them?
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Charges

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