You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I get these charges off my phone. they continue on for months and I did not request them. I have a .99 charge for extra GB and that is all. I want a refund.

How do I get these charges off my account, this has been going on for months I want them off. $10.66, 3.19, 12.80. I would like a refund


iPhone 11, iOS 14

Posted on Aug 18, 2021 6:01 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 18, 2021 6:10 PM

Use the following instructions to cancel a subscription: How to cancel a subscription from Apple - Apple Support

To request a refund, see: Request a refund for apps or content that you bought from Apple - Apple Support


If that doesn't help, be aware that this is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support



1 reply
Question marked as Top-ranking reply

Aug 18, 2021 6:10 PM in response to obxcookie1

Use the following instructions to cancel a subscription: How to cancel a subscription from Apple - Apple Support

To request a refund, see: Request a refund for apps or content that you bought from Apple - Apple Support


If that doesn't help, be aware that this is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support



How do I get these charges off my phone. they continue on for months and I did not request them. I have a .99 charge for extra GB and that is all. I want a refund.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.