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My phone only has 2 bars and won’t connect to wifi

My phone hasn’t been able to connect to my WiFi and I haven’t had more than two bars for signal service. My daughter’s phone is experiencing the same issues as well. We both have the 8 plus.

iPhone 8 Plus, iOS 13

Posted on Sep 12, 2020 8:31 PM

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Question marked as Top-ranking reply

Posted on Sep 12, 2020 11:58 PM

Hi, you can check this resource: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network


Are you able to connect to other Wi-Fi networks aside your own? How about mobile data, does it work?

You may need to contact your mobile carrier as to why you're only getting 2 bars for signal service.

Download the latest iOS update on your phone, go to Settings > General > Software Update.

If the issue persists, you may need to restore your phone as new:

How to back up your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod to factory settings


You can also bring your iPhone to an Apple Store or Apple Authorized Service Provider to get it checked. Book an appointment at getsupport.apple.com or use the Apple Support app.

1 reply
Question marked as Top-ranking reply

Sep 12, 2020 11:58 PM in response to erinn160

Hi, you can check this resource: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network


Are you able to connect to other Wi-Fi networks aside your own? How about mobile data, does it work?

You may need to contact your mobile carrier as to why you're only getting 2 bars for signal service.

Download the latest iOS update on your phone, go to Settings > General > Software Update.

If the issue persists, you may need to restore your phone as new:

How to back up your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod to factory settings


You can also bring your iPhone to an Apple Store or Apple Authorized Service Provider to get it checked. Book an appointment at getsupport.apple.com or use the Apple Support app.

My phone only has 2 bars and won’t connect to wifi

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