I have lost my phone and have a new one but as I can’t receive the 2 factor security code how do I sign into my Apple ID

Question

Level 1

4 points

I have lost my phone and have a new one but as I can’t receive the 2 factor security code how do I sign into my Apple ID

I know my password and Apple ID but as I have two factors verification turned on I cannot sign in on my new phone as old one is broken how do I get around this issue

iPhone XS

Posted on Sep 13, 2020 2:11 AM

Reply

Answer 1

Eric Root

Level 10

685,221 points

Sep 13, 2020 7:48 AM in response to brenna88

See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.

Verification code - how to get one and sign in with two-factor authentication.

Reply

I have lost my phone and have a new one but as I can’t receive the 2 factor security code how do I sign into my Apple ID

Similar questions