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I've lost my phone

I need to replace my iPhone and don't know where to start

Posted on Sep 13, 2020 11:42 AM

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Question marked as Top-ranking reply

Posted on Sep 13, 2020 11:47 AM

Do you want to try to find it, or just get a new phone?


If you enabled Find My on it before it was lost open a web browser to https://icloud.com/find and click on it, put it in Lost mode.


If it does not have Find My enabled you will have to look for it the old-fashioned way.


If you want to replace it, first see if any insurance you have will cover it. Then go to https://www.apple.com/iphone/ and choose from the available phones. Although Apple is announcing something this Tuesday (September 15) so it might be worth waiting a few days to see if there are more phone options.

1 reply
Question marked as Top-ranking reply

Sep 13, 2020 11:47 AM in response to jfranklin58

Do you want to try to find it, or just get a new phone?


If you enabled Find My on it before it was lost open a web browser to https://icloud.com/find and click on it, put it in Lost mode.


If it does not have Find My enabled you will have to look for it the old-fashioned way.


If you want to replace it, first see if any insurance you have will cover it. Then go to https://www.apple.com/iphone/ and choose from the available phones. Although Apple is announcing something this Tuesday (September 15) so it might be worth waiting a few days to see if there are more phone options.

I've lost my phone

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