iPhone 8 screen stuck on Apple logo

Question

iPhone 8 screen stuck on Apple logo

My iPhone 8 phone storage is full and my phone screen is stuck on Apple logo while installing ios 13.0. I am neither able to update nor restore due to disk being full. How do resolve this.

iPhone 8, iOS 13

Posted on Sep 13, 2020 6:52 PM

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Answer 1

Top-ranking reply

AndreiM40

Level 4

1,008 points

Sep 13, 2020 7:28 PM in response to JayasimhaHSastry

Hi, you can check the following:

If your iPhone is stuck on the Apple logo

If your iPhone, iPad, or iPod touch won't turn on or is frozen

If the issue persists, you may need to bring your phone to the Apple Store or Apple Authorized Service provider. You can book an appointment on getsupport.apple.com or use the Apple Support app.

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Answer 2

AndreiM40

Level 4

1,008 points

Sep 13, 2020 10:39 PM in response to JayasimhaHSastry

Were you able to backup your phone recently to a computer or iCloud? If yes, then you can restore the backup when you setup the phone again.

You can check this: Set up your iPhone, iPad, or iPod touch

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Answer 3

Sep 13, 2020 7:33 PM in response to AndreiM40

Thanks for your response. I tried connecting my phone to computer and used recovery mode option. There is an option either to update software or "restore and update". Somehow restore only option is missing. Since there is no storage space in my phone it is not able to update or restore:(

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Answer 4

Sep 13, 2020 9:47 PM in response to AndreiM40

Thanks for your response, I was able to restore and update ios. My bad, I did not read it correctly, it was pointing to my computer disk being full. I clear space in my PC and restored. I lost my phone data:(.

Regards,

Jayasimha

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Answer 5

Sep 14, 2020 1:06 AM in response to AndreiM40

Yes, I had back up of files but it was 6 months back. Never mind my photos are stored in iCloud and Google Photos. Thanks for your response again.

Regards,

Jay

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iPhone 8 screen stuck on Apple logo

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