Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
My MacBookPro is frozen showing only the background graphic. There is no power button (it’s activated by opening the cover), I try the Option-Command-Esc combination and the Force Quit window is displayed, but shows nothing. The mouse works, but there’s nothing to click on.
How do I resolve this situation? I desperately need to use this device!
Any and all answers are welcome. Thank you!
MacBook Pro 13″, macOS 10.15
You don't indicate what model/year your computer is. While it might not be labeled, there is a power button which you can hold down for about ten seconds to force the computer to shut down. Then you can push it again after waiting several seconds to start it up again.
You don't indicate what model/year your computer is. While it might not be labeled, there is a power button which you can hold down for about ten seconds to force the computer to shut down. Then you can push it again after waiting several seconds to start it up again.
Steve626:
Thank you so much! I didn’t know that the ID button doubled as the Power Button. This solved my issue and I’m active again. Wow, you learn something every day with these things!
Thanks again,
Bill
MacBookPro is frozen
