Single AirPod drop out one when on calls

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Level 1

8 points

Single AirPod drop out one when on calls

My AirPods work fine when listening to music. However, on ALL calls, about 1 minute into the conversation the right AirPod disconnects. It's on every call no matter who I am speaking with. If I take it out and put it in the case for a few seconds, then put it back in my ear it works again, but will then disconnect again soon after. Incredibly frustrating. I have cleaned them completely and it NEVER drops out listening to music.

Running on iPhone X iOS 13.7

iPhone X

Posted on Sep 13, 2020 9:34 PM

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Answer 1

MrBill3

Level 10

104,452 points

Sep 14, 2020 10:50 AM in response to BJWhitto

Hello,

See if this helps:

If the sound from your wireless headphones cuts out or is distorted

Good luck.

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Answer 2

BJWhitto Author

Level 1

8 points

Sep 14, 2020 3:50 PM in response to MrBill3

Heya

Unfortunately I've tried everything on that page link including the pairing and unpairing. The bluetooth connectivity is not suffering interference as the problem is consistent with calls but not with music. So I can be in the same location e.g. home, and music is always fine without fail, but calls will constantly disconnect the right AirPod on every single call after about a minute. There same goes if I am at regular places in the park.

Thanks for trying to help though :)

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Single AirPod drop out one when on calls

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