I cannot edit iCloud contacts in Outlook Desktop 365!

I keep getting permission denied errors when I try to edit a iCloud contact in Outlook 365.

Windows, Windows 6

Posted on Sep 14, 2020 7:42 AM

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7 replies

Sep 15, 2020 3:20 PM in response to bgalivan

Hey there bgalivan,

Are you able to edit your contacts using iCloud.com? If so, are they then updated in Outlook?


"Turn iCloud Calendar, Contacts and Reminders off and back on


  1. Close Outlook.
  2. Open iCloud for Windows.
  3. Deselect the Mail, Contacts, Calendars & Tasks checkbox and click Apply.
  4. Wait a few seconds. Select Mail, Contacts, Calendars & Tasks, and click Apply.
  5. Open Outlook.


Make sure that the iCloud Outlook Add-in is on


The iCloud Outlook Add-in transfers your content between iCloud and Outlook. Follow these steps in Outlook 2010 and later to check and turn on the Add-in:

  1. Select the File menu.
  2. Click Options in the left panel.
  3. Click Add-ins in the left panel of the Outlook Options window.
  4. Look at the list of add-ins in the Active Application Add-ins section. If the iCloud Add-in is listed uner Inactive or Disabled Add-ins, make sure that Com Add-ins is selected in the drop-down menu next to Manage at the bottom of the window. Then click Go.
  5. Select the iCloud Outlook Add-in checkbox, then click OK.
  6. Restart Outlook."



Have a good one!


Sep 16, 2020 7:16 AM in response to Chris_C1

If I update a contact on my iPhone, that update is reflected in Outlook. If I then open the contact in Outlook and try to change it, I get the message that I don't have permission to modify the contract. And so you know, I have an ongoing problem with my iCloud contacts not appearing in the TO field of outlook mail. They are not there. I have uninstalled and reinstalled icloud, repaired windows, and gone through every recommended "fix" I could find.

Sep 17, 2020 6:24 AM in response to Chris_C1

You guys don't seem to be following your own forums. There are multiple topics with this issue already.

https://discussions.apple.com/thread/251781497

https://communities.apple.com/de/thread/251779655

+ ms forum

https://answers.microsoft.com/en-us/msoffice/forum/all/cannot-edit-outlook-2016-contact-in-icloud/fa2eb7de-2b57-4be0-8319-ac883b0f03ca?page=2

Furthermore 3rd party sync solutions are failing to insert any contacts updates into the icloud contacts, similar to your own product icloud for windows. Any chance you could escalate this further to apple engineers or something?

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I cannot edit iCloud contacts in Outlook Desktop 365!

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