All iCloud mail folders have disappeared.

All the mail folders in my iCloud mail account have disappeared suddenly. Can I recover them?

Posted on Sep 14, 2020 8:09 AM

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7 replies

Sep 14, 2020 9:21 AM in response to tygb

Thank you, but that's not the problem. I've since redone the folders (essentially adding new ones), but the original folders were not hidden in the first place. The were all there two days ago, but suddenly disappeared with all their contents entirely yesterday. I had hoped to be able to restore the mail through time machine, but that was not possible.

Sep 14, 2020 11:09 AM in response to tygb

I'm using ver 10.15.6, always update when available. My problem, I just noticed, may be an issue with the Mail app on my iMac.

I recreated the mail boxes at the top level of iCloud mail. They also showed up at the same time in what may be a corrupted "Trash" box as you can see from the screenshot. So, if I wanted to empty trash, the mailboxes were deleted both from that trash file and from the top level.

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All iCloud mail folders have disappeared.

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