Phone is locked because i=I forgot my face ID password
Forgot face id password
iPhone 11, iOS 13
Question marked as
Top-ranking reply
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Question marked as
Top-ranking reply
6 replies
Thanks already tried that. Not working
Define "not working".
If you can't remember your passcode, the process described in that document is the only way forward.
The restore process started, then the phone reverts back to the locked screen and try again in one hour with the time counting down
Same problem here. I'm getting really frustrated!
I will go to the Apple store tomorrow. Can’t be without my phone
Phone is locked because i=I forgot my face ID password