Danann36 Author

Level 1

4 points

Return label

Got new phone need return label to return old phone for return credit of new phone.

Posted on Sep 14, 2020 5:19 PM

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Label to send back phone Hi i need to return my old phone as ive received my new phone. But i have lost the return label. And have no address to return it too
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I never received the label, or even the address, for returning the "trade-in" old phone Do other customers get the address for returning the old unit, or is the promise of refund just an advertising gimmick? it seems like a bad-faith act by Apple.
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1 reply

Level 10

126,077 points

Sep 14, 2020 5:24 PM in response to Danann36

This is a user to user forum and Apple is not here. You can use the contact support link at the top of the page to contact Apple directly for help with this.

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Return label

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