IOS 13.7 touch id issue

Hey guys,

since I updated my se 2020 to patch 13.7 my touch id have been failing way too often and its super frustrating. I already tried to register the same finger twice but it doesnt make any difference.


have you guys been experiencing the same thing? I’m tired of having to input my password all the time

iPhone SE, iOS 13

Posted on Sep 14, 2020 9:00 PM

Reply
6 replies

Sep 17, 2020 2:24 PM in response to sadia184

Still not working?


If the previous steps didn't help, you see "Failed—unable to complete Touch ID setup", or either of the following happen when you go to Settings > Touch ID & Passcode, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:

  • You can't turn on Touch ID
  • Touch ID is dimmed or grayed out


This is indicated on the same link. I hope it helps.


Sep 15, 2020 12:36 AM in response to Dadashi8

Hi, since you've already followed this link: If Touch ID isn't working on your iPhone or iPad


You may need to restore your phone as new:

How to back up your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod to factory settings


If the issue persists, you can bring your phone to an Apple Store or Apple Authorized Service provider. You can book an appointment on getsupport.apple.com or use the Apple Support app.

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IOS 13.7 touch id issue

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