app store payment go through

hi!

i did factory reset my phone and i want set up

the app store and payment method keep said miss some info

iPhone XS Max, iOS 13

Posted on Sep 14, 2020 8:17 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 15, 2020 4:23 PM

Hi, Queenu.


Welcome to the Apple Support Communities. We’re glad you decided to reach out about the issue you’re having setting up your iPhone again. If we understand correctly, you’re not able to download or update apps in the App Store after restoring your iPhone because it says your payment method needs to be updated. Does this sound correct?


If so, check to see if these articles apply:

Change, add, or remove Apple ID payment methods - Apple Support

If your payment method is declined in the App Store or iTunes Store - Apple Support


All our best.

1 reply
Question marked as Top-ranking reply

Sep 15, 2020 4:23 PM in response to Queenu

Hi, Queenu.


Welcome to the Apple Support Communities. We’re glad you decided to reach out about the issue you’re having setting up your iPhone again. If we understand correctly, you’re not able to download or update apps in the App Store after restoring your iPhone because it says your payment method needs to be updated. Does this sound correct?


If so, check to see if these articles apply:

Change, add, or remove Apple ID payment methods - Apple Support

If your payment method is declined in the App Store or iTunes Store - Apple Support


All our best.

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app store payment go through

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