supervision and management

my school managed and supervised my device for school. after school they gave the management and supervision password but it was incorrect and now i can not contact with my school

iPad, iPadOS 13

Posted on Sep 15, 2020 6:02 AM

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ISSUE - Cannot access the Device Enrollment Program. Please contact your organization's administrators. [ConfiguratorUtility.error - 0x7531 (30001)] I trying to activate supervisioned mode at my school's iPads, and it isn't working. I'm using Apple Configurator 2 on my MacBook Pro. I have 70 iPads to manage from the various versions, among them iPad 1, iPad 2 4th Generation and iPad Air 2. The process starts correctly, but at the end this error appears, stating that my account can not access: "ipadsaoluis@colegiosmaristas.com.br" - Can not access the Device Enrollment Program. Please contact your organization's administrators. [ConfiguratorUtility.error - 0x7531 (30001)] what am I doing wrong?
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1 reply

LotusPilot

Level 10

312,883 points

Sep 15, 2020 6:15 AM in response to simam19

If your iPad was centrally managed, only they will be able to help you. Device management controls can only be modified or released by your System Administrator; nobody else can help you.

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supervision and management

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