How long to transfer data from old iPhone to new

I’m trying to transfer my data on old iPhone 6s to new iPhone 11 Pro. Used instructions on new phone....WiFi. Called Apple after an hour yesterday of “still transferring”. He said don’t worry, sometimes it take 6 hours. Well, it’s the next day now and it’s almost been 17 hours. Old phone says keep this iPhone near your new phone while information is transferred. New phone says “activating your phone”. “It May take a few minutes to activate your IPhone”. He said don’t X out message on old phone, so now neither phone works. Can’t get calls or do anything. People say when they call my number it goes to voice mail.

im using my iPad now, but that won’t work in town.


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Posted on Sep 15, 2020 6:11 AM

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Posted on Sep 16, 2020 9:41 AM

Make an encrypted iTunes backup of 6s and restore it to 11. Shouldn't take long if 6s is not completely full. If it is, that can be an issue for the transfer as well.

2 replies

Sep 16, 2020 7:00 AM in response to suebrix

Hey there suebrix,


We understand the transfer from your old iPhone to new is taking longer than expected with the Quick Start method. We'll be happy to help.


It might be expected for this method to take a while depending on the size of your older iPhone. You have the option of giving a little longer, but you may want to try starting the process over or using a different transfer method.


If you start the Quick Transfer method over, make sure to double-check the steps here: Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch


Alternatively, you could use iCloud or a computer. Links for both are below.


Use iCloud to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch

Use iTunes or Finder to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch


We hope this helps. Cheers!

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How long to transfer data from old iPhone to new

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