Icloud

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Wilson1950 Author

Level 1

8 points

Icloud

I called in several months ago to change my email for itunes and icloud. I cannot get into icloud because it is still showing the old email address. This the first time I have had time to address this issue.

Windows, Windows 6

Posted on Sep 15, 2020 11:04 AM

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Answer 1

Best reply

zinacef

Level 10

88,407 points

Sep 15, 2020 3:27 PM in response to Wilson1950

Did you forget the Apple ID to that "old email address"?

If you forgot your Apple ID - Apple Support

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Answer 2

zinacef

Level 10

88,407 points

Sep 17, 2020 2:59 PM in response to Wilson1950

Then try the following if you changed the password -- What to do after you change your Apple ID or password - Apple Support.

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Answer 3

Wilson1950 Author

Level 1

8 points

Sep 17, 2020 6:59 AM in response to zinacef

Actually I changed the password and when I tried to use the new password it didn't work.. So I just need to be able to get in to Icloud. I talked to Apple when I was doing all of this change.

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