💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My AirPods case won’t turn on and won’t charge I’ve tried multiple chargers and outlets as well as used the original charger it came with.

Why haven’t I seen the light on my AirPod case turn on even when charging they are unable to be factory reset because they won’t turn on and haven’t worked for a week and all charging ports are spotless?

Posted on Sep 15, 2020 12:21 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 15, 2020 1:48 PM

Hello,

Start here:

If your AirPods won’t charge

If no help, see this:

AirPods Service and Repair

Good luck.

1 reply

My AirPods case won’t turn on and won’t charge I’ve tried multiple chargers and outlets as well as used the original charger it came with.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.