WiFi password not recognized in Internet recovery mode

Question

Level 1

8 points

WiFi password not recognized in Internet recovery mode

Hi everyone. My macbookpro started flashing a black question mark. I searched apple support which said to try Internet Recovery mode. I did this, got the spinning globe, and it asked for wifi password. My WiFi was not listed in the drop down menu. I typed it in manually, and it is not recognizing the correct WiFi password (not a caps lock issue and other devices are working ok on WiFi).

I read about a similar problem but the answer given was above my skill level with disabling WiFi something or other.

Can anyone help?

I am self-quarantining and can't go to the apple store.

Thank you in advance.

MacBook

Posted on Sep 15, 2020 7:05 PM

Reply

Answer 1

Top-ranking reply

TheLittles

Level 10

195,491 points

Sep 16, 2020 1:05 AM in response to Sharhari

hettyapple Said:

“WiFi password not recognized in Internet recovery mode: [...]I typed it in manually, and it is not recognizing the correct WiFi password[...]”

———-

Reset your SMC and your NVRAM:

Sometimes changes (i.e. formats) are made to the system and then settings (i.e. keyboard) become corrupted, technically. So, reset both on your Mac.

So, reset the SMC and reset the NVRAMor PRAM. Then, try connecting once more. It might take three tries. to fix this. So, be certain you have the time to do so.

Use these Links:

Reply

Answer 2

Sharhari

Level 5

6,293 points

Sep 16, 2020 12:17 AM in response to hettyapple

Start a service request

https://support.apple.com/mac/repair/service

Note: "If you have a Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible."

Reply