Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple charged over 500. For a Bitmoji app

Apple charged over 500. To my bank for a Bitmoji app I did not approve

they said they would issue a refund but it has yet to be credited back

iPhone XS, iOS 13

Posted on Sep 16, 2020 6:15 AM

Reply
Question marked as Best reply

Posted on Sep 16, 2020 6:30 AM

Getting a refund takes up to 30 days for bank cards. Click here for more information.


(184059)

4 replies

Sep 17, 2020 2:38 AM in response to Kurt Lang

I as well don’t know how that is possible considering they are free. But it did. I am happy to say, the charges have been refunded back to my bank.

Did not take 30 days, which after conversing with Apple support again yesterday, I was informed that my refund was approved and that it is Apples standard 30 days.

So, they made it right.

Apple charged over 500. For a Bitmoji app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.