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Where does emergency call go? Is it simply like dialing 911?

If a person falls and their Apple Watch triggers an emergency call, what agency responds? Is it like dialing 911, or is there some other emergency monitoring service/company involved?

Apple Watch

Posted on Sep 16, 2020 8:50 AM

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Question marked as Top-ranking reply

Posted on Sep 17, 2020 1:27 PM

Hi there chronicbackpain,


We see you have a question about the Emergency SOS function and where the emergency call is routed. That's a great question, and we're happy to provide an answer.


The Emergency SOS feature will call local emergency services rather than a monitoring company. You can learn more about this feature in the resources linked below:


Use Emergency SOS on your Apple Watch


Emergency SOS & Privacy


We hope that answers your question.


Enjoy your day.

2 replies
Question marked as Top-ranking reply

Sep 17, 2020 1:27 PM in response to chronicbackpain

Hi there chronicbackpain,


We see you have a question about the Emergency SOS function and where the emergency call is routed. That's a great question, and we're happy to provide an answer.


The Emergency SOS feature will call local emergency services rather than a monitoring company. You can learn more about this feature in the resources linked below:


Use Emergency SOS on your Apple Watch


Emergency SOS & Privacy


We hope that answers your question.


Enjoy your day.

Where does emergency call go? Is it simply like dialing 911?

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