Where does emergency call go? Is it simply like dialing 911?

If a person falls and their Apple Watch triggers an emergency call, what agency responds? Is it like dialing 911, or is there some other emergency monitoring service/company involved?

Apple Watch

Posted on Sep 16, 2020 8:50 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 17, 2020 1:27 PM

Hi there chronicbackpain,


We see you have a question about the Emergency SOS function and where the emergency call is routed. That's a great question, and we're happy to provide an answer.


The Emergency SOS feature will call local emergency services rather than a monitoring company. You can learn more about this feature in the resources linked below:


Use Emergency SOS on your Apple Watch


Emergency SOS & Privacy


We hope that answers your question.


Enjoy your day.

2 replies
Question marked as Top-ranking reply

Sep 17, 2020 1:27 PM in response to chronicbackpain

Hi there chronicbackpain,


We see you have a question about the Emergency SOS function and where the emergency call is routed. That's a great question, and we're happy to provide an answer.


The Emergency SOS feature will call local emergency services rather than a monitoring company. You can learn more about this feature in the resources linked below:


Use Emergency SOS on your Apple Watch


Emergency SOS & Privacy


We hope that answers your question.


Enjoy your day.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Where does emergency call go? Is it simply like dialing 911?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.