frozen pointer

I recently purchased a used 2017 iMac. I can't do the setup because the cursor is frozen in the upper left corner. I have changed the batteries in the keyboard and the mouse.

Posted on Sep 16, 2020 10:05 AM

Top-ranking reply

BDAqua

Level 10

250,253 points

Posted on Sep 16, 2020 12:59 PM

Try a wired USB IKB & Mouse to get you started.

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I have apple iMac about 3 months ago and has worked perfectly. Now my cursor is frozen in the upper left corner and won’t move. Mouse is well charged and hsve turned it off multiple times. Same with my desk top but to no avail. I’m stuck. Any though? I have a 3 month old iMac desk top whose cursor is frozen in top left corner. Mouse is charged. turned it off/on multiple times as well as the computer but it’s still frozen. Thoughts?
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3 replies

Top-ranking reply

BDAqua

Level 10

250,253 points

Sep 16, 2020 12:59 PM in response to Finnegan20

Try a wired USB IKB & Mouse to get you started.

Oct 26, 2020 1:36 PM in response to Finnegan20

My MacBook Air has a frozen pointer.

BDAqua

Level 10

250,253 points

Sep 20, 2020 5:00 PM in response to Finnegan20

Any luck yet?

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frozen pointer

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