PDF Images printing in black or with black background

Question

Level 1

9 points

PDF Images printing in black or with black background

I bought an expensive homeschool curriculum. When I try to print from Preview, some images are either blacked over, or have black around them covering the wording. It does not happen on my old MacBook. I am currently migrated to a brand new iMac.

People say it is a communication error between the computer and printer, and many people have this issue. The only known solution I have found is to use Adobe Reader, which is not an option.

How do I get my computer/printer to print my .pdf's properly? I bought this iMac for homeschool but so far it is absolutely useless.

iMac 27″, macOS 10.15

Posted on Sep 16, 2020 10:17 AM

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Answer 1

Old Toad

Level 10

208,511 points

Sep 16, 2020 2:49 PM in response to ArenaBlanca

Boot into Safe Mode (How to use safe mode on your Mac - Apple Support) by booting with the Shift key held down and try to print from there to see if the problem persists. Reboot normally and test again.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing.

Also Have you run any "cleaning", "optimizing", "speed-up" or anti-virus apps on your Mac?

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Answer 2

ArenaBlanca Author

Level 1

9 points

Sep 16, 2020 12:51 PM in response to BDAqua

It is a whole other issue. It won't install, and I have tried everything including customer support, forums, etc.

I'd like Apple, preview, and my printer to work properly together.

I have also tried to print workbook pdf's from my iPhone to the printer with the same issue.

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Answer 3

BDAqua

Level 10

241,013 points

Sep 16, 2020 1:23 PM in response to ArenaBlanca

I know for some graphics that PCs & Macs swap Black & White. Are these PDFs made on a PC?

Forgive me if you tried all this, but it should install...

Is this what you downloaded?

https://get.adobe.com/reader/

Once downloaded & tried to install, find the App & right click, choose Open & authorize.

As a test open in GraphicConverter has a powerful Browse Folder function, & many tools for manipulation, & you can keep your Pics wherever you want...

https://www.lemkesoft.de/en/products/graphicconverter/

http://www.lemkesoft.com/

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