Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Water damage?

iphone XR supposed to tolerate some water--when retrieved from deep puddle appeared to be working then ~ an hr later no power, won't turn on

Posted on Sep 16, 2020 12:32 PM

Reply
Question marked as Best reply

Posted on Sep 16, 2020 12:38 PM

That is the thing with water and electronics, the damage might not be apparent straight away.


The damage can happen over time as current passes trough the water.


If your iPhone do get wet your best bet is to turn it off. and keep it in a well ventilated place until it is dried


This article explains what to do if you get your iPhone wet:

About splash, water, and dust resistance of iPhone 7 and later - Apple Support


This explains more about warranty with water damage:

Water and other liquid damage to iPhone or iPod isn't covered by warranty - Apple Support




3 replies
Question marked as Best reply

Sep 16, 2020 12:38 PM in response to zstork1

That is the thing with water and electronics, the damage might not be apparent straight away.


The damage can happen over time as current passes trough the water.


If your iPhone do get wet your best bet is to turn it off. and keep it in a well ventilated place until it is dried


This article explains what to do if you get your iPhone wet:

About splash, water, and dust resistance of iPhone 7 and later - Apple Support


This explains more about warranty with water damage:

Water and other liquid damage to iPhone or iPod isn't covered by warranty - Apple Support




Water damage?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.