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Water damage on iPhone

hi, my iphone 11pro accidentally dropped into water, it won't turn on, is it possible to fix it? I have read the specifications and it says that it is water resistant up to 4 meters. I don't understand why it doesn't turn on anymore


[Re-Titled by Moderator]

Posted on Jun 18, 2021 8:32 AM

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Question marked as Best reply

Posted on Jun 18, 2021 1:14 PM

Liquid damage to iPhone or iPod isn't covered by warranty - http://support.apple.com/HT204104 - iPhone and most iPod devices are equipped with Liquid Contact Indicators (LCIs) that you can see from the outside.


Read 'About splash, water, and dust resistance of iPhone 7 and later '. Click here --> https://support.apple.com/HT207043


If you have Applecare Plus you get two accidental damages/incidents for the life of the warranty at reduced cost.


For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service


For instructions on how to 'Get your iPhone, iPad, or iPod touch ready for service' click here --> https://support.apple.com/HT201557

- "To protect your information and save time, follow these steps before you get service for your device."


Here's how you send your iPhone back to Apple after you get a replacement.

"How to send your iPhone to Apple using Express Replacement Service from the United States or Canada" [has links for other regions] --> https://support.apple.com/HT208902

1 reply
Question marked as Best reply

Jun 18, 2021 1:14 PM in response to ines184

Liquid damage to iPhone or iPod isn't covered by warranty - http://support.apple.com/HT204104 - iPhone and most iPod devices are equipped with Liquid Contact Indicators (LCIs) that you can see from the outside.


Read 'About splash, water, and dust resistance of iPhone 7 and later '. Click here --> https://support.apple.com/HT207043


If you have Applecare Plus you get two accidental damages/incidents for the life of the warranty at reduced cost.


For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service


For instructions on how to 'Get your iPhone, iPad, or iPod touch ready for service' click here --> https://support.apple.com/HT201557

- "To protect your information and save time, follow these steps before you get service for your device."


Here's how you send your iPhone back to Apple after you get a replacement.

"How to send your iPhone to Apple using Express Replacement Service from the United States or Canada" [has links for other regions] --> https://support.apple.com/HT208902

Water damage on iPhone

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